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	<title>Comments on: Facing an angry customer</title>
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	<description>how to start up a new small business</description>
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		<title>By: Norma</title>
		<link>http://www.openmynewbusiness.com/business-relationships/customers-clients/customer-anger/comment-page-1/#comment-8</link>
		<dc:creator>Norma</dc:creator>
		<pubDate>Thu, 19 Nov 2009 23:09:38 +0000</pubDate>
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		<description>There are times when, after weighing the costs, including the emotional costs, the best solution is to break up.  I try to part ways as professionally as possible...&quot;thank you for doing business with us in the past. Best luck in the future...&quot; sort of thing. My brother, however, raises prices until the customer goes elsewhere, or until he&#039;s happy to keep the customer.
Norma</description>
		<content:encoded><![CDATA[<p>There are times when, after weighing the costs, including the emotional costs, the best solution is to break up.  I try to part ways as professionally as possible…“thank you for doing business with us in the past. Best luck in the future…” sort of thing. My brother, however, raises prices until the customer goes elsewhere, or until he’s happy to keep the customer.<br />
Norma</p>
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		<title>By: Alicia Luckett</title>
		<link>http://www.openmynewbusiness.com/business-relationships/customers-clients/customer-anger/comment-page-1/#comment-7</link>
		<dc:creator>Alicia Luckett</dc:creator>
		<pubDate>Thu, 19 Nov 2009 19:57:47 +0000</pubDate>
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		<description>I had to break up with a client and it was very hard to do. After it was all over I felt totally better.</description>
		<content:encoded><![CDATA[<p>I had to break up with a client and it was very hard to do. After it was all over I felt totally better.</p>
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